Privacy Policy
Your privacy is our priority. We are committed to protecting your personal information and being transparent about our data practices.
Table of Contents
1 Information Collection Methods
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you register for our web development courses, create an account, or communicate with us. This includes:
- Personal identification information (name, email address, phone number)
- Educational background and programming experience level
- Payment information for course enrollment
- Course preferences and learning objectives
1.2 Automatically Collected Information
When you access our platform, we automatically collect certain technical information to improve your learning experience:
Device Information
Browser type, operating system, device identifiers
Usage Analytics
Page views, course progress, interaction patterns
2 Data Usage Purposes
2.1 Educational Services
- Providing access to web development courses and materials
- Tracking learning progress and course completion
- Personalizing learning experiences based on skill level
2.2 Communication
- Sending course updates and educational content
- Responding to inquiries and providing support
2.3 Platform Improvement
- Analyzing usage patterns to enhance course content
- Optimizing platform performance and user experience
2.4 Legal Compliance
- Meeting regulatory requirements and legal obligations
- Preventing fraud and ensuring platform security
3 Security Measures Implemented
Data Encryption
All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and AES-256 encryption at rest.
Access Controls
Strict access controls ensure only authorized personnel can access personal data, with regular security audits and monitoring.
Secure Storage
Data is stored on secure servers with regular backups, firewall protection, and intrusion detection systems.
3.1 Data Breach Response Protocol
In the unlikely event of a data breach, we have established comprehensive response procedures to minimize impact and ensure transparency:
Immediate containment
Impact assessment
User notification
Regulatory reporting
4 Complete Cookie Usage Policy
We use cookies and similar tracking technologies to enhance your learning experience, analyze platform usage, and provide personalized content. This section explains our complete cookie usage policy and your control options.
4.1 Essential Cookies
Required for basic platform functionality:
- Session management and user authentication
- Course progress tracking and bookmarking
- Shopping cart and payment processing
4.2 Analytics Cookies
Help us understand platform usage:
- Page views and user interaction patterns
- Course completion rates and learning analytics
- Performance optimization data
4.3 Cookie Management Options
You have full control over cookie preferences and can modify settings at any time:
Browser Cookie Controls
You can also manage cookies through your browser settings. Note that disabling certain cookies may limit platform functionality and affect your learning experience. Most browsers allow you to view, delete, and block cookies from specific websites.
5 Third-Party Sharing Policies
We are committed to protecting your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share limited information in specific circumstances outlined below.
5.1 Service Providers
We work with trusted service providers who assist in delivering our educational services:
- Cloud hosting and infrastructure providers
- Payment processing companies
- Email and communication service providers
5.2 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and the safety of our users and platform.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, with continued privacy protection.
5.4 With Your Consent
We may share information with third parties when you explicitly consent, such as sharing achievements on social media or participating in partner programs.
5.5 Data Protection Measures for Third Parties
All third-party service providers must meet our strict data protection standards:
Signed data processing agreements
Encryption requirements
Regular security audits
Data deletion protocols
6 Your Rights and Options
You have comprehensive rights regarding your personal data. We are committed to honoring these rights and providing easy-to-use tools for managing your information and privacy preferences.
Right to Access
Request a copy of all personal data we hold about you, including course progress and account information.
Right to Rectification
Update or correct any inaccurate or incomplete personal information in your account.
Right to Erasure
Request deletion of your personal data when it's no longer necessary for the original purpose.
Data Portability
Export your data in a structured, machine-readable format for transfer to another service.
Restrict Processing
Limit how we process your data while maintaining your account and course access.
Object to Processing
Object to certain types of data processing, including marketing communications.
6.1 Response Timeframes
We are committed to responding to your privacy requests promptly and within legal requirements:
Request acknowledgment
Standard response time
Complex request maximum
7 Compliance with Regulations
Canadian Privacy Laws
PIPEDA Compliance
Full compliance with Personal Information Protection and Electronic Documents Act requirements for Canadian organizations.
Provincial Privacy Acts
Adherence to provincial privacy legislation including Alberta PIPA and British Columbia PIPA.
International Standards
GDPR Compliance
European Union General Data Protection Regulation compliance for international students and users.
CCPA Alignment
California Consumer Privacy Act principles applied to protect all users regardless of location.
7.1 Compliance Monitoring and Updates
We maintain ongoing compliance through regular monitoring, legal review, and policy updates to ensure we meet evolving privacy requirements:
Quarterly Reviews
Regular policy and procedure assessments
Legal Monitoring
Tracking regulatory changes and updates
Staff Training
Regular privacy awareness and compliance training
Security Audits
Independent third-party security assessments
Policy Update Procedures
When privacy laws or our practices change, we will update this policy and notify users through email and prominent website notices at least 30 days before changes take effect. Continued use of our services after notification constitutes acceptance of updated terms.
8 Contact Information
We're here to help with any privacy questions, concerns, or requests. Our dedicated privacy team is committed to providing prompt and helpful responses to all inquiries.
Mailing Address
For formal privacy requests and correspondence
384 Terrebonne, Quebec, 4639, CA
Quick Privacy Request Form
This privacy policy is effective as of August 22, 2025. We review and update our privacy practices regularly to ensure continued protection of your personal information and compliance with applicable laws.
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